73% of consumers think that reviews older than 3 months are not relevant.
What we do
as review & reputation management consultants
Increase your organisation’s average star ratings across sites like Google, Facebook, Yell, Tripadvisor! and everywhere else clients & customers are finding you.
(Everywhere it matters)
Boost Your Average Star Rating
Get more REAL 5-Star
The total number of reviews you have matters, especially if that number happens to be zero. Make it easy for your clients & customers to give you 5-Star reviews and outpace your competitors.
(Get Customers to Happily Leave 5-Star Reviews)
Keep Your Reviews
Fresh and Frequent
Never stop getting new reviews because 73% of consumers believe that reviews older than 3 months are not relevant.
(Don’t Let Stale Reviews Hurt Your Business)
Review Monitoring & Alerting
Know about your reviews as they get posted so you can CELEBRATE positive reviews and RESPOND to negative feedback before it does harm.
(Be The First To Know About New Reviews)
Automatically Share Your
Your great reputation deserves to be seen! Maximize exposure by automatically sharing your 5-Star reviews on Facebook or Twitter. Plus…automatically update your website with REAL verifiable testimonials.
(Maximize Your Reputation By Sharing It)
Stop Bad Reviews In Their Tracks
Protecting your reputation isn’t just about getting more positive reviews, it’s about stopping most bad reviews before they get posted.
(And Get Valuable Client Feedback in Private)
Remind Your Happy Customers to Leave Reviews
If your clients don’t leave a review, we’ll prompt them with friendly reminders.
(We’ll Make Sure They Follow Through)
Measure Your Progress Towards A Healthy Reputation
We provide reporting so you can track your reviews and reputation health.
(Deep Insights & Reporting on Your Reputation)
The True Cost of Ignoring Your Online Reputation
Be the obvious choice!
Who Would You Call First?
How Many People See Your Reviews?
More than you think!!
Is Impacted By Your Online Reputation
Which Business Would You Call First??
Make yourself the obvious choice!
The statistics in the video at the top of this page make it very evident why reviews are so important (Be Sure to Watch It), but let’s give you a real life example and then you can really answer that question yourself…
In the example below we did a Google search for Loft Conversions in Hertfordshire…The question is simple.. based on the 3 businesses that show up in this Google Search…Which business would YOU call first?
If your answer was Apex Loft Conversions then you are thinking just like 95% of the people who found these 3 businesses in this search. Why is that? Well it is pretty evident. In this example Apex has the highest number of reviews as well as the highest rating. It’s a FACT that the businesses that get the most calls are the businesses with a lot of reviews and the highest ratings.
This is not only supported by the overwhelming statistics, but more importantly by YOU, as I am pretty confident as a consumer you look to buy from businesses with high ratings and lots of positive reviews…Makes sense right? Read on to see exactly how we get you more 5 Star Reviews and make your business the obvious choice to call.
Prospects are Seeing Your Reviews MUCH More Than You Think
On Average This Positive Review was Seen by 200 People Per Week!
People are seeing your reviews EVERY DAY, and you are losing out on a LOT of potential business if you have low ratings or even a low # of reviews.
Even if you have a five star rating but you have very few reviews, or they are not current, the prospect will move on to the business with more reviews that are recent and more relevant.
This should open your eyes. If you look closely at the image to the right you will notice a few very important points, and why positive reviews mean so much to your business.
Here are some points to note.
1. Note the date the review was left 29/5/18
2. Note the date Google sent this notification 7/10/18 (approximately 5 weeks after the review was left)
3. # of times the review was read = 1000 TIMES
This sums up why paying attention and focusing on getting more 5 Star reviews should be the #1 priority for EVERY business. Because no matter how people are finding you (referrals, advertisements, Google searches etc.) they ALL end up looking at your online reviews and reputation, and people buy from businesses with a good rating, high # of reviews and CURRENT and FREQUENT reviews.
We can help you become #1 in your business category/territory and make YOUR business the OBVIOUS choice. Remember 97% of people search for local business online and 93% are reading online reviews so contact us TODAY so we can start getting you more 5 Star Reviews NOW!
All Your Advertising Is Impacted By Your Online Reputation
Think about this for a minute. It doesn’t matter if you are investing marketing dollars on TV, Radio, Print, Online ads or wherever…
ALL potential customers end up going online to check out your reputation. In today’s world even if you don’t advertise and people hear about in ANY way, they still end up online looking at your rating and reviews.
So you can be throwing money away, as this is like inviting people to a pool party when there’s no water in the pool. Businesses are finally beginning to understand why review and reputation management needs to be a #1 priority. The good news is it will probably be the smallest investment you will ever make in your business!
If you run a small to medium size business
today, the single most important thing you can
do to attract new customers is to take control
of your online review score on sites like Yelp,
Google My Business, FourSquare and
TripAdvisor. Get in contact today!